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The study uses data from a mail-back questionnaire sent to residents in 2006 and again in 2010. Overall, 698 respondents comprise the panel of interest. Results suggest landscape scale events such as wildfire, as well as agency management and outreach programs, had little influence on respondents’ perceptions of agencies or management options over the study period. Several key findings have persisted throughout the study: (1) acceptance is high for the use of prescribed fire, grazing, felling, and mowing, but low for chaining and herbicide use, though there are (2) low levels of public trust and confidence in agencies to implement these management options, and (3) there are salient differences between the region’s rural and urban residents with important implications for agency communication strategies. Most changes in response over the study period were subtle, though the direction and strength of these changes highlight noteworthy trends: (1) Great Basin residents are becoming more aware of key threats facing rangelands, (2) they seem more interested in having a role in making management decisions, and (3) they are slightly more positive about their interactions with agency personnel. Finally, findings suggest many residents have had little experience with agency outreach programs. Trust and confidence in management agencies are key factors in garnering support for restoration activities. While knowledge of management activities and confidence in managers’ ability to competently implement them certainly play a role, findings strongly suggest sincerity factors (e.g., good communication or the perception that agencies share citizens’ goals, thoughts, or values) have the greatest influence on acceptance of management practices in the Great Basin. Results suggest it would be beneficial for agencies to take a more active role in building trust with residents across the region. Differing levels of knowledge and interest, as well as different concerns, found among rural and urban residents highlight the need to tailor outreach strategies for use in specific communities.